# An AI chatbot for hotels, restaurants and businesses in Verona Source: [Home](https://www.nfw.run/en)[Chase, AI chatbot for business](https://www.nfw.run/chase-ai-chatbot) // ai chatbot verona Verona has 797 lodging businesses and 1,182 restaurants, yet only 0.6% of the city's websites take bookings directly and just 6.1% offer a chat. Chase is the AI chatbot we build into your website, app or digital menu: it answers customers from the documents you choose, in the language they write in and at any hour, and hands you the conversations that need a person. The quote is free and built on your case. any language answers in the visitor's language 24 hours a day even when you are closed free quote on your case [Let's talk about Chase](https://www.nfw.run/contact-us) [Free SEO audit](https://www.nfw.run/seo-audit) [Chase, AI chatbot for business](https://www.nfw.run/chase-ai-chatbot) ## How many Verona businesses answer customers on their website? Very few. A city that also lives on tourism gets questions at every hour and in many languages, yet almost no website is built to answer them. - lodging businesses in Verona - 797 - The city's second sector after restaurants: guests who write in many languages and at any hour. - lodging businesses with a website that opens - 45.3% - 361 of 797: more than half of the guests looking for a lodging's website cannot find it. - websites with a chat - 6.1% - 282 of 4,640; the WhatsApp chat alone is on 4.4%. - websites with built in booking - 0.6% - Guests who want to book go through a platform that takes a commission, or give up. Source: our report on [Verona businesses and their websites](https://www.nfw.run/state-of-the-web/verona-city-september-2026), September 2026: 9,877 businesses listed on Overture Maps and 4,640 working websites audited from September 23 to 26, 2026. ## What do Verona's websites use to answer customers? The share of Verona's working websites using each tool, detected on the home page. The scale stops at 10% because none of these tools goes beyond it. ### A chat on one site in sixteen, booking on one in a hundred Across 4,640 working websites: chat 6.1% (282 sites), bookings and delivery 0.6% (26), online appointments 0.6% (27). The WhatsApp Business chat alone is on 4.4%. The questions come anyway: opening hours, parking, allergens, availability, how to get there. With nobody answering on the website they end up on the phone, in an email that waits until tomorrow, or on a platform that keeps the commission. Verona websites with Show the data | | Verona | | -------------------- | ------ | | A chat | 6.1% | | Bookings or delivery | 0.6% | | Online appointments | 0.6% | ## The typical Verona website, and a website with Chase What a customer with a question finds: the Verona column is the report, ours is what Chase does. | What the customer finds | The typical Verona site | A site with Chase | | ---------------------------------- | ------------------------------------------ | -------------------------------------------------------- | | Someone answering on the website | A chat on 6.1% of sites | Chase, from your documents, at any hour | | A booking request from the website | On 0.6% of sites | Chase collects the details and passes the request to you | | Opening hours | Missing from 43.6% of LocalBusiness blocks | Chase tells whoever asks, and we put them on the site | | The language of the answer | The one the site is written in | The visitor's own, detected automatically | The Verona figures come from the report; what Chase does is described on the page of [Chase, the AI chatbot for business](https://www.nfw.run/chase-ai-chatbot). Conversations stay yours and are handled in line with the GDPR. ## What does Chase do for a hotel or restaurant in Verona? Chase answers the questions that reach you today by phone or email, using the documents you choose to give it: menus, rate cards, house rules, room descriptions. If it is missing a detail it asks rather than inventing one, and when a person is needed it hands the conversation to you. - Hotels and B\&Bs: check in times, parking, breakfast, pets, how to reach the old town and the Arena. - Restaurants: menu, allergens and ingredients, inside the digital menu too, and booking requests. - Shops and practices: opening hours, services, list prices and quote requests. - Tourists: it answers in English, German or whatever language they write in, with nothing to set. ## How much does Chase cost? The price depends on where Chase goes and how much it has to read, so we build it on your case with a free quote. It also works on the website you already have, even if we did not build it. How it works, where it fits and how it answers is on the page of our [AI chatbot for business](https://www.nfw.run/chase-ai-chatbot). ## Our other services in Verona [Web design in VeronaCustom websites for Verona businesses, where only one in two has a website that opens.](https://www.nfw.run/website-design/verona) [SEO VeronaLocal SEO for Verona businesses, where one website in two does not use Search Console.](https://www.nfw.run/seo-services/verona) [Landing page VeronaA single page, fast and built around one goal, for a campaign or an event in Verona.](https://www.nfw.run/landing-page-design/verona) [Website redesign in VeronaThe site exists but is slow or dated: we rebuild it and keep the copy and addresses that work.](https://www.nfw.run/website-redesign/verona) [AI search optimization in VeronaYour business's website readable and quotable by ChatGPT, Gemini and AI Overviews, in Verona.](https://www.nfw.run/ai-search-optimization/verona) [GDPR compliant websites in VeronaCookie banner, consent and compliant policies for the websites of Verona businesses.](https://www.nfw.run/gdpr-compliant-website/verona) ## Frequently asked questions about an AI chatbot for Verona businesses ### Does Chase answer tourists in English and German? Yes: it recognizes the language the visitor writes in and answers in the same one, whatever it is, with nothing to set. Your documents can stay in Italian. ### Does it work on the website I already have? Yes. Chase is added to any website with a script, even one we did not build, and inside an app or a digital menu too. ### Can it take bookings for me? Chase answers questions and collects the details of a request, such as dates, guests and needs, then passes it to you: the confirmation stays with you or your booking system. ### Is there a free plan? No, there is no free plan at the moment. The quote is free, though, and before you decide we show you Chase answering from your own documents. ### Can we meet in person? Yes. The studio is in San Giovanni Lupatoto, just outside Verona: we meet at our place, at yours or at a café in town, as you prefer. Much can be settled over a video call too, but a first meeting in person is often the quickest way to work out what you need. ## Let's test Chase on your questions. Send us the documents you use today to answer customers: we try it on the questions you really get and show you the result. [Let's talk about Chase](https://www.nfw.run/contact-us) [See our work](https://www.nfw.run/portfolio)