Terms & Conditions

1. Introduction and scope

These Terms & Conditions govern the web and mobile design and development services offered by NFW Web Studio (hereafter "the Studio") to the client. By using the site or requesting a service, the client fully accepts these terms.

NFW Web Studio is a brand shared by three independent professionals, not a company. Each project is contracted by the professional who works on it: the quote and invoices name them with their tax details (for example Samuele Gobbo, VAT IT05167900231). That professional is the client's counterparty for that project, and the other members of the studio may work on it on their behalf.

The Studio's services are addressed exclusively to clients acting within their trade, business, craft or profession. By requesting a service, the client represents and warrants that they are contracting in that capacity and not as a consumer under applicable consumer protection law.

2. Services

The Studio offers design and development of landing pages, websites and mobile applications, as well as SEO optimisation services and monthly maintenance plans. The features and contents of each service are described on the pricing page and specified in detail in the agreed quote.

3. Quotes and pricing

Prices shown on the site as "from €X" are indicative starting amounts and not binding. The final price depends on the project specifics and is formalised in a dedicated quote sent by email. For services marked "Custom quote", the price is defined case by case. The Basic Maintenance plan is also available for sites not built by the Studio, where the technology allows it, at the same price: in that case hosting costs are excluded and remain payable by the client.

4. Payments

• For one-off projects, 50% of the price is due on confirmation and the remaining 50% on completion of the work. We do not offer instalment plans, unless agreed in writing.
• Monthly plans are invoiced in advance on a monthly basis.
• Any extra work not included in the plan is billed hourly at the agreed rate.
• Late payments accrue default interest and recovery costs as set by Legislative Decree 231/2002 on late payment in commercial transactions.

5. Delivery times

Stated timelines (e.g. "from 1 week") run from receipt of all materials required from the client. Where available, an "Express delivery <n>h" option can be selected as an optional add-on service, which carries a price premium. If the site is not made available online within the stated timeframe, that premium on the site's cost is waived.

6. Client materials

The client warrants that they hold the rights to any text, images, logos and other materials provided to the Studio, and authorises their use for the purposes of the project, releasing the Studio from liability towards third parties.

7. Intellectual property

Once the balance is paid, usage rights to the final product are transferred to the client. The Studio reserves the right to feature the project in its portfolio, unless the client requests otherwise in writing.

8. Limitation of liability

The Studio is committed to delivering its services with the utmost care. It is not liable for indirect damages, loss of profit, or service disruptions caused by third-party providers (hosting, external services) or by improper use of the product by the client.

9. Termination

Either party may terminate a monthly plan with written notice, effective at the end of the current billing period. For one-off projects, termination conditions and any refunds are set out in the quote. Because the services are for business clients, the consumer right of withdrawal does not apply.

10. Chase chatbot

Chase is offered under separate terms and a data processing agreement, which come with the Chase quote and prevail over these Terms for the chatbot. On this site Chase is also available as a demo: if you chat with it, what happens to your messages is described in the notice shown before you start and in our Privacy Policy. Chase is an AI and can make mistakes, so do not rely on a reply for important decisions and do not write sensitive data in the chat.

11. Free SEO audit and the scanner

The free SEO audit, the MCP server and the API are offered as they are, free of charge, and may be limited, paused or withdrawn at any time. Use them only on websites you own, manage or are otherwise entitled to test, and within the limits shown on the audit page; do not use them to overload a site, to get around a limit or to collect the results in bulk. An API key is personal and must be kept secret.

We do not perform public audits of adult, gambling or similar sites (drugs, violence, hate, dating, malware, phishing, piracy), and we may refuse or remove any audit. Each public audit has its own page, which may be indexed by search engines, and the scores it shows are a measurement of the page at that moment, not advice or a guarantee of results. The owner of a site can ask us to stop scanning it and to remove its audits, as explained on the scanner's page.

12. Governing law and jurisdiction

These Terms are governed by Italian law. Any dispute shall be subject to the exclusive jurisdiction of the Court of Verona, save for any mandatory provision protecting consumers.

13. Contact

For any request relating to these Terms you can write to info@nfw.run.